Assessing the Success of Mobile Banking in Saudi Arabia

نویسندگان

چکیده

This study aims at re-specifying and extending the DeLone McLean information systems success model verifying extended in context of mobile banking applications. The integrates a relationship-driving indicator, namely perceived value condition that permanently predicts use technology: usefulness. framework derives its originality from integration these variables verification timely innovative service, results allowed to accept hypotheses assuming impact perception usefulness value, as well system service quality on satisfaction. latter has significant influence continuance intention. However, was insignificant, dependence intention are rejected. These discussed, conclusion deduces managerial recommendations directions for future research.

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ژورنال

عنوان ژورنال: International Journal of E-services and Mobile Applications

سال: 2023

ISSN: ['1941-627X', '1941-6288']

DOI: https://doi.org/10.4018/ijesma.318088